Privacy policy
At Viewsync ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (viewsync.io), subscribe to our newsletter, book a consultation, or engage with our services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you subscribe to our newsletter, book a free 30-minute consultation via Cal.com, or contact us, we may collect your name, email address, phone number, and any other information you provide (e.g., business details or inquiries).
Usage Data: We collect information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referral URLs, using tools like Google Analytics.
Cookies and Tracking Data: We use cookies and similar technologies (e.g., Meta Pixel, Google Analytics, Google Ads) to track user behavior, serve advertisements, and improve our services (see Section 4 for details).
Communication Preferences: If you opt into SMS messaging or our newsletter, we may store your preferences and communication history.
2. How We Collect Information
Directly from You: When you fill out forms (e.g., newsletter sign-up, consultation booking) or contact us via email (support@viewsync.io).
Automatically: Through cookies, web beacons, and similar technologies when you visit our site, including:
Google Analytics and Google Ads: To collect usage data and serve targeted ads.
Meta Pixel: To track user interactions for advertising and analytics purposes.
Other Tracking Technologies: We may use additional tools to monitor site performance and user behavior.
Third-Party Services: Via integrations with Cal.com (for scheduling) and GoHighLevel (for email and SMS marketing).
3. How We Use Your Information
We use your information to:
Provide, operate, and maintain our website and services.
Process and fulfill your consultation bookings or newsletter subscriptions.
Send you promotional materials, updates, or newsletters (with your consent).
Analyze site usage and user behavior to improve our services, using tools like Google Analytics and Meta Pixel.
Deliver targeted advertising through platforms like Google Ads and Meta, based on your interests and interactions.
Comply with legal obligations and protect against fraud or security risks.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze site performance, and deliver personalized advertising. These technologies include:
What Are Cookies? Cookies are small data files stored on your device that help us remember your preferences and track your activity on our site.
Types of Cookies We Use:
Essential Cookies: Necessary for the website to function (e.g., maintaining user sessions).
Analytics Cookies: Used by Google Analytics to collect data on how users interact with our site (e.g., pages visited, time on site).
Advertising Cookies: Used by Google Ads and Meta Pixel to serve personalized ads based on your browsing behavior and interests.
Performance Cookies: Help us monitor site performance and identify areas for improvement.
Third-Party Cookies:
Google Analytics and Google Ads: We use these tools to track site usage, measure ad performance, and serve relevant ads. Google may use this data in accordance with its own privacy policy (https://policies.google.com/privacy).
Meta Pixel: We use Meta Pixel to track user actions (e.g., page views, form submissions) for advertising and analytics purposes. Meta may use this data per its privacy policy (https://www.facebook.com/privacy/policy).
Your Choices:
You can manage cookie preferences through our cookie consent banner when you first visit our site, or adjust settings in your browser to block or delete cookies. Note that disabling cookies may affect site functionality.
To opt out of personalized ads, you can adjust settings in your Google Ads account (https://adssettings.google.com) or Meta ad preferences (https://www.facebook.com/adpreferences).
5. SMS Messaging and Consent (GoHighLevel Requirements)
Viewsync uses SMS messaging as part of our communication with you, facilitated through GoHighLevel. By providing your phone number and opting into SMS notifications (e.g., consultation reminders or marketing messages), you consent to receive text messages from us. Please note the following:
Consent: You must expressly opt-in to receive SMS messages by providing your phone number and agreeing to our terms during sign-up or consultation booking. Consent is not a condition of purchasing any goods or services.
Message Frequency: Message frequency varies (e.g., appointment reminders, occasional promotions). You may receive up to 5 messages per month.
Opt-Out: To stop receiving SMS messages, reply with "STOP" to any message. You will receive a confirmation reply, and no further messages will be sent unless you re-opt-in.
Help: For support, reply with "HELP" to any message or email support@viewsync.io.
Carriers: Message and data rates may apply depending on your mobile carrier.
Privacy: We do not share your phone number with third parties for marketing purposes without your consent.
6. How We Share Your Information
We do not sell your personal information. We may share it with:
Service Providers: Third parties like Cal.com (for scheduling), GoHighLevel (for email/SMS marketing), Google (for analytics and ads), and Meta (for advertising) to operate our services.
Legal Requirements: If required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
7. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
Access and Update: You can request to review or update your personal information by emailing support@viewsync.io.
Opt-Out: You can unsubscribe from our newsletter or emails by clicking the "unsubscribe" link in any email. For SMS, reply "STOP" as noted above. For personalized ads, adjust settings with Google or Meta as described in Section 4.
Cookies: You can manage cookie preferences through our consent banner or your browser settings, though this may affect site functionality.
9. International Data Transfers
Your information may be processed or stored in the United States or other countries where our service providers (e.g., Google, Meta) operate. We ensure appropriate safeguards are in place for such transfers.
10. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from children. If we learn we have, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review it regularly.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@viewsync.io
Last Updated: May 12, 2025